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Contact and support

Most answers are one search away. When you need us, here is how to reach the ClearDesk IQ team.

Search the help center

141 articles with steps and a check that the fix worked. The same help is inside the app and works offline.

Open the help center

Publisher support

Open ClearDesk IQ in the Microsoft Store and choose Publisher support. Include the help code shown on screen, for example CSC-APP-001.

Open the Store page

Email

Write to summitechconsulting@gmail.com. For product questions, setup help and anything the help center does not answer.

What to include

  • The help code shown on screen, if there is one.
  • The app version, shown at the bottom of the left menu.
  • Your Windows version (Windows 10 or 11).
  • What you clicked, what you expected and what happened.

Please do not send backups, customer lists or passwords by email. If we need more detail, the app can create a troubleshooting report that leaves out customer names, amounts and passwords. What a troubleshooting report includes.