Steps
- Open the job's Change orders section and check the change status.
- Draft, Submitted and Rejected values are separate. Set Approved only after the customer has actually approved the change, with a valid approval date.
- An approved change adds its price and cost budget once. Invoicing that change does not add it to the contract a second time.
- Update Future costs still to come yourself to include the work still needed.
- An invoiced change is locked. ClearDesk IQ supports added scope. Record a reduction as a correct adjustment to the original contract; it cannot go below what is already invoiced.
Check that it worked
Approved added price appears in contract value; pending added price remains separately listed.
Help codes
This article covers these on-screen help codes:
- CSC-CHANGE-001
Still stuck?
Report duplicate additions or a mismatch after checking the status and amounts.