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My bid or hours are missing on the office computer

Saved locally and synced to the office are different states.

Steps

  1. On the originating laptop open Office & devices. If Pending changes is greater than zero, keep the local copy and connect to the office.
  2. Choose Sync now. Resolve any Review needed message before later pending operations can proceed.
  3. On the office computer close or save any open form before expecting a refreshed view. Screen refresh pauses while an edit is in progress to protect unsaved work.
  4. Check the same company, record number, customer and search/status filters on both computers. Draft hours remain Draft until office approval.
  5. If still missing, save backups of the affected workspaces and capture status/error text without sharing invitation codes.

Check that it worked

The originating device has zero pending changes and the intended office record is visible.

Still stuck?

If these steps do not match your screen, check Company & settings for your version and whether you are using Demo, a field laptop or the office workspace. Search the displayed error or save a support report.

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