Paired computers are on the same network but will not sync

Steps

1. On the host, open Office & devices → Check connection. Resolve a stopped listener first.
2. On the laptop, open Office & devices → Check connection. Read the result and check Pending changes.
3. Check Company & settings → Options for this computer → Automatically reconnect and sync. If Off, use Sync now when you reconnect.
4. If a review message appears, both computers can be communicating but a conflicting edit needs a decision. Read Review before syncing and back up local work before discarding any changes.
5. If there is no connection, confirm both apps are awake on the office network. Use the nearby-list and firewall guides. Existing paired devices can recover a changed address when the same trusted host is discovered.

Check that it worked

Connection is restored, Pending changes reaches 0, and a sample bid or time entry appears at the office.

Still stuck?

An empty queue alone does not prove a live connection. Check the connection result and last-sync time. Never fix this by entering the same payment again.

Related

• Primary office is not listening, even though the computers can communicate
• My bid or hours are missing on the office computer
• Pending sync or a conflicting office edit
• Allow office sync without turning off Windows Firewall