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Correct already-paid time or add extra unpaid hours

Changing a paid time record changes both its wage expense and recorded cash settlement. Separate newly owed work from a correction to a payment already made.

Steps

  1. Open Employees & time, find the paid entry and choose Review at the office.
  2. If correcting the historical settled record, replace its hours/rates or Settlement date only to match what actually happened; save and review cash and job totals.
  3. If the employee worked additional hours that have not been paid, leave the correctly settled entry alone and use Record time for only the extra work. Keep the new approved entry unpaid until settled.
  4. The paid checkbox means the whole gross wage cost is settled. Partial wage settlement, employee deductions and take-home payroll are not calculated here.

Check that it worked

The paid record matches settled gross wages, additional unpaid work stays unpaid, and no wages are counted twice.

Still stuck?

If these steps do not match your screen, check Company & settings for your version and whether you are using Demo, a field laptop or the office workspace. Search the displayed error or save a support report.

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