Revenue or receipts appear to be counted twice

Steps

1. Record customer invoice receipts in Invoices & payments only.
2. Use Other income for receipts outside that invoice workflow, such as a separate business receipt you intend to track.
3. If the same invoice receipt was also entered under Other income, compare your records and remove the confirmed duplicate other-income entry.
4. Saving an invoice or asking for a deposit in an estimate does not itself record incoming cash.
5. Back up before correcting history, then compare the month's cash total again.

Check that it worked

Every actual incoming payment contributes to cash activity once.

Still stuck?

If one payment alone contributes twice, report a product calculation issue.

Related

• A payment is rejected or the balance looks wrong
• Job profit does not match the cash in my bank
• A graph is empty or a monthly total looks wrong